Please read our Policies below. Simply click on any of the questions to view the answer. If you cannot find an answer to your question below, please view our FAQ Page, or send us a message through our Contact Page. Happy Creating!
We currently ship to all countries!
Currently we ship via USPS.
Shipping is free on all domestic orders over $100! This free shipping offer is currently available for the United States only. The discount will be automatically added to your cart upon checkout. We also offer a flat rate shipping options for the United States, Canada, and Germany every day. I'm currently looking into discount shipping methods for international shipping. Please contact me if you have any concerns, or would like to place an order.
Orders ship within 3 business days of receiving payment. Standard delivery is 2-5 days. Priority is 1-3 days.
I will send you a confirmation email that your order has been shipped and provide you with a tracking number. Items are dispatched from Wisconsin and will arrive in 5-8 days, unless item is back ordered.
If the product is unavailable, a message will show that the item is on back order. If you purchase an item that is on back order, please allow up to an additional three weeks delivery time. Please Note: Due to occasional special circumstances, some products with limited inventory may not be available at the time of your order because we have oversold the item. We regret this situation, but we will promptly return the amount paid, plus any taxes and shipping, for the item(s) sold.
If for any reason you are not satisfied with our products, please contact me within 5 days of delivery. Item(s) must be shipped back to me within 7 days of receipt for an exchange or a full refund, less delivery charge. Qualifying refunds will be given within 14 days after item is returned to us. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyer is responsible for return shipping costs. As stated above, all PDF patterns and digital downloads cannot be refunded or exchanged. Please understand that we are a small business. Please double check measurements and product descriptions before purchasing. Don't hesitate to ask questions about my patterns and supplies before purchasing as well.